Activities performed by “Viola Mind” Ltd.
“Viola Mind” Ltd. Unique identity number: 205945545 carries out training activities (group and individual ones) in the field of business management, designed for entrepreneurs, managers and company teams. “Viola Mind” Ltd. is an official franchise partner of OSM International group, represented through its legal entity for Bulgaria – “OSM Europe” Ltd. and as such has the rights to provide OSM services on the Bulgarian market.
Part of the activity of “Viola Mind” Ltd. is also organizing and conducting events (live and online) with the aim of brand recognition and attracting and improving current and potential customers.
Subject of these General Terms and Conditions
These General Terms and Conditions regulate the relations between the users of the website www.violamind.com and the team of “Viola Mind” Ltd.
Definitions used:
“Provider” is “Viola Mind” Ltd., Unique identity number: 205945545, owner of this website and provider of the services offered through it.
“Client” is any physical or legal person who uses the site for informational purposes or for the purpose of purchasing I-Profile analysis test, books, trainings and educational programs.
Online communication at www.violamind.com
Communication takes place digitally through any active actions on the part of the Client – pressing buttons, ticking boxes, opening links, filling in the fields in the contact sections and others.
The Client and the Provider agree that correspondence can be conducted between them through the communication channels available on the website.
Obligation of the General Terms and Conditions and their changes
These General Terms and Conditions are binding for all Clients of www.violamind.com.
The Provider reserves the right to change these General Terms and Conditions at any time, and the new text will be available on the site.
Personal data
All personal data provided and collected by clients through this site are stored and processed by “Viola Mind” Ltd., Unique identity number: 205945545. The Provider takes care of the correct use and non-distribution of the personal data of its Clients, processed in accordance with the Personal Data Protection Policy adopted from the company.
Intellectual Property
The Provider strives for the best possible customer experience and value for the Client delivered through this site. In this regard, the Provider will periodically update the content of the site by adding new categories, sections, blog articles, photos, videos, changing the layout if necessary.
Published photos, videos, blog articles, logos and other content are subject to intellectual property. The use of these materials without the knowledge and consent of the Provider is a violation of current legislation and work ethics.
Newsletter subscription
This website offers the “Newsletter” feature in order to distribute useful business information to its subscribers. Invitations to events organized by “Viola Mind” Ltd. can also be sent to the email specified by the Client.
The Client’s reluctance to receive this newsletter can be expressed at any time through the unsubscribe button attached to the email newsletter and/or by informing the Provider at team@violamind.com.
Miscellaneous
The provisions of the legislation in force in the Republic of Bulgaria apply to all matters not settled by these General Terms and Conditions.
For any questions or assistance, please use the following contact information:
“Viola Mind” Ltd., address for correspondence: city of Sofia, 59A “Kazbek” Str., email address for correspondence: team@violamind.com, contact person: Anita Varbanova.
These General Terms and Conditions were adopted on: 08/05/2024.
Update of the General Terms and Conditions (T&C) as of February 24, 2025 in connection with the organization and procedure for purchasing tickets for the one-day training “Attracting and motivating Champions” on April 2, 2025, organized by “Viola Mind” Ltd.
Organization
The current update of the T&C is legally binding for “Viola Mind” with Unique identity number: 205945545 and the users of the site after an explicit check mark on the site when purchasing a ticket.
Access to the training takes place against a ticket purchased from the site or through sales made directly by the Viola Mind team with a bank transfer and invoice.
All norms concerning the regulation of electronic commerce in Bulgaria and the European Union should be observed.
Within 24 hours after purchasing, the Client will receive their unique ticket on the email indicated during registration.
“Viola Mind” Ltd accepts the following payment methods for tickets:
– by bank transfer
– by bank card through VPOS
Information on cancellation of a training reservation and refund:
- “Viola Mind” does not accept refusal of payment made and ticket purchased for the training;
- in case of force majeure (such as canceling the training and/or changing the date), “Viola Mind” is obliged to contact the Client and offer a refund or replacement with another service;
- if the Client wants another participant to use their ticket, they should notify the Viola Mind team in writing at team@violamind.com up to 7 calendar days before the training;
- if the Client has participated in the training and is not satisfied, they have the right to a meeting with the owner of “Viola Mind” and an individual decision, mutually beneficial, how to be compensated. An application for this can be submitted to anita@violamind.com and +359882411302 no later than 48 hours after the training.
- The client accepts to be included in an e-mail newsletter, for “Viola Mind” event notification purposes and reminders as the date of the event approaches.
Protection of personal data
“Viola Mind” protects the Client’s personal data according to the Privacy Policy. The content of the training, including conversations and interviews with guests, speakers, participants may be photographed by a photographer and recorded on video, for which participants are required to sign a consent form at the time of registration at the entrance to the training. If a Client refuses to sign such a form, “Viola Mind” has the right to refuse access to the event and refund the ticket amount at 50% as a compensation.
These General Terms and Conditions were approved by the Manager of “Viola Mind” on February, 24, 2025.